Returns & Exchanges
At Suzanne Somers, we want you to be completely satisfied with your beauty and wellness journey. If you are not happy with your purchase, we offer a 30-day return window for most products to ensure your peace of mind.
Initiate Your Request
Contact our dedicated customer care team via email or our online portal with your order number and the reason for your return.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring all seals are intact for hygiene-sensitive beauty products.
Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing